Privacy Policy
This Privacy Policy outlines how we collect, use, and protect your personal information when you use MyOutlet (“we,” “us,” or “our”), available at www.myoutlet.app and its subdomains (e.g., `your-restaurant.myoutlet.app`). By using our platform, you agree to be bound by these Terms. If you do not agree, do not use the platform.
1. Information We Collect
A. From End Users (Customers Ordering Food)
- Device Information: IP address, browser type, device type
- Usage Data: Clickstream, page visits, and interaction with menus and orders
- Location: If user allows, to suggest nearby outlets
- Order Data: Items ordered, table ID, outlet visited
- Contact Info: Name, phone number, or email (for order status or future marketing, if opted-in)
B. From Outlet Owners (Vendors)
- Account Info: Name, email, phone number
- Outlet Data: Store name, location, menus, images
- Business Details: GST number, FSSAI number (optional), bank details (for payouts if applicable)
- Login Metadata: Timestamps, device info, IP address
2. How We Use Your Information
We use the information we collect for purposes including:
- Facilitating and managing food orders
- Displaying menus and order status to customers
- Creating and managing outlet subdomains
- Sending order-related notifications
- Monitoring performance and usage of the platform
- Troubleshooting and improving the service
- Complying with legal obligations
3. Data Sharing and Disclosure
We do not sell your data. We may share your information in the following cases:
- With outlet owners: Customer order details are shared only with the relevant outlet.
- Service Providers: Third-party tools (e.g., analytics, hosting, payment gateways) only to the extent necessary for operations.
- Legal Requirements: When legally required by authorities or to enforce our Terms of Use.
- Business Transfers: In case of a merger or acquisition, user data may be transferred accordingly.
4. Cookies and Tracking
We may use cookies or similar technologies to:
- Maintain session data
- Analyze traffic and usage
- Store user preferences
You can control cookies via your browser settings.
5. Data Security
We use commercially reasonable administrative, technical, and physical security measures to protect your information.
6. Your Rights and Choices
You may have the following rights, depending on your local laws:
- Access your data: Request a copy of your stored personal data
- Correct your data: Request corrections to inaccurate info
- Delete your data: Request erasure of your data
- Withdraw consent: Where we rely on your consent, you can withdraw it
To exercise these rights, contact us at app.myoutlet@gmail.com
7. International Data Transfer
If you are accessing MyOutlet from outside India, your information may be transferred to and processed in India, where our servers are located.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Continued use of the service after changes means you accept the revised policy.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, contact us at:
Email: app.myoutlet@gmail.com
Phone: +91 90372 30669